So today I had another phone interview — probably my 40th since I started this process oh so long ago (what was it — late 2007?).
You learn something new every time (at least that’s the theory, right?). Today I learned that sometimes interviewers are nervous too. Maybe they aren’t as comfortable talking for a long time on the phone, or maybe they just aren’t a good speaker. I mean don’t get me wrong — there were no real fuck-up moments on the other end, but my interviewer’s voice sounded a bit pinched (although maybe it was the pain she felt from being 8 months pregnant). Knowing that actually helped me relax. Although, in the end, I did fuck up one of the questions a bit.
But phone interviewing for me is the easiest type of interview I come across. Which is strange, because I consider myself a face-to-face type of person.
I guess my phone bullshit mode is easier to fake than my RL bullshit mode. I just make my voice sing and dance. Besides, I’ve made about 150 calls already this week at this new temp job (not to mention all the calls I made during the campaign) — I’m getting better and better at it. Its amazing the little things that can affect people’s moods on the phone — a well-placed polite chuckle here, a “mm-hmm” there — those inane comments that I used to so despise really go a long way towards making people feel like you care.
The secret when listening to someone else talk is to let them know you’re listening without overbearing on their conversation. As an aggressive individual, my problem has always been cutting people off, or trying to speak before they are finished. I seem to be getting better at this, but still struggle with it occassionally. You come across as overbearing and know-it-all-ish , which in my case, is the truth, but they don’t have to know that until later! Patience, which is probably one of my weaknesses, is really key. Even if you want to say something, its best to let the other person go on until they run out of steam. Then they’ll be ready to listen to your bs for at least 2-3 minutes.
“Ohh you’re pregnant? So is my sister, bla bla bla!”
Does that really help? I think it does to a certain extent — any kind of personalized relationship or rapport you can build with the interviewer is of course going to be a point in your favor, no matter how minor — as long as its not forced. The thing to remember is that you’re not competing against yourself, but against other candidates. You have to be more memorable and more impressive than they are.
In the End…
Don’t follow too much of my advice… it hasn’t gotten me a job so far!